Frequently Asked Questions (FAQ)

Prime Burger Samui specializes in award-winning smash burgers made from freshly ground Australian beef. Our burgers are smashed on a hot grill to create a crispy crust while remaining juicy inside. Unlike many fast-food burgers, every burger is cooked in our open kitchen, fresh to order using premium ingredients. Prime Burger has expanded to more than 25 locations across Thailand.

Many visitors and locals consider Prime Burger Samui among the best burger restaurants on Koh Samui because of its award-winning smash burgers, premium Australian beef, and consistent quality. Prime Burger has won multiple burger awards in Thailand and is frequently recommended by travelers looking for Western comfort food on the island.

A smash burger is made by pressing fresh beef onto a very hot grill. This creates a caramelized crust through the Maillard reaction, resulting in a more intense beef flavor, crispy edges, and a juicy center. Prime Burger has perfected the art of the smash burger.

Yes. Children of all ages are welcome and baby chairs are available. Welcome to browse our menu for kid’s food choices.

The New York Burger is one of our best-selling and most awarded burgers. It features 100% Australian beef, Double American cheese, pickles, ketchup and mayo.

If it’s your first visit, we recommend:

Stockholm – our award-winning signature burger
New York – classic American smash burger
Paris – gourmet burger with truffle mayo
Bangkok – slightly spicy with jalapeños
Phuket – tropical twist with grilled pineapple

Yes. We use premium Australian beef that is freshly ground and smashed to order. We never use frozen pre-formed patties.

Yes. Prime Burger uses imported Australian beef known for its quality, marbling, and flavor.

Yes. Popular chicken options include:

Dubai Chicken Burger
Buffalo Chicken Burger
Both are made fresh to order and are among our most popular alternatives to beef.

Yes.

The Ayia Napa Burger features halloumi cheese and is a popular vegetarian option.

Yes.

The San Francisco Burger is made with Beyond Meat, vegan cheese, caramelized onions, jalapeños, lettuce, and vegan chili mayo. It has won the Best Vegan Burger Award at Phuket’s Burger fest “Phukets Best burger”.

We can not accommodate gluten-sensitive guests as we have no gluten free burger buns. Please ask our team when ordering so we can explain the available options.

Yes.

Most imported meat products available in Thailand are halal-certified. Prime Burger Samui uses halal meat products.

Our standard menu uses smoked chicken bacon. Pork bacon may be available upon request depending on location and availability.

Most burgers are not spicy.

The Bangkok Burger has a mild kick from jalapeños and chili mayo, while other burgers range from mild to non-spicy.

Popular sides include:

French Fries
Curly Fries
Waffle Fries
Sweet Potato Fries
Prime Fries
Jalapeño poppers

Many guests pair:

New York Burger with Waffle Fries
Stockholm Burger with Curly Fries
Paris Burger with French Fries
Bangkok Burger with Sweet Potato Fries

Yes.

Prime Burger Samui serves Cookie Monster Milkshake, Caramel Milkshake, Banana Milkshake, Vanilla Milkshake, Nutella Milkshake, Strawberry Milkshake and Oreo Milkshake.

Yes.

At Prime Burger Samui we offer an extensive drink menu featuring both non-alcoholic and alcoholic beverages. Our alcoholic beverage choices features bottled beers (local and imported), cocktails, spirits, white and red wine, cider. View the Prime Burger Samui drinks menu.

Absolutely.

We welcome families, couples, solo travelers, digital nomads, and groups of friends.

Yes. Our menu includes Kid’s Burger and fries, Kid’s chicken burger and fries and Kid’s Chicken Nuggets and fries.

Yes.

We regularly host groups, birthday celebrations, family gatherings, and sports fans.

Our Fisherman’s Village restaurant has a top floor with 10 seats and a small outdoor balcony with 3 bar-height seating overlooking the “walking street”.

Our Central Chaweng restaurant has an open plan with 23 seats on chairs, leather sofa and bar stools and the option to add 3-5 more as well as 7 outdoor bar-height seatings.

Yes..

But we cannot guarantee that we are available for table reservations. Most guests visit without a reservation.

Yes.

Delivery is available through GRAB from both our restaurants depending on your location on Koh Samui. Our restaurants are located in Fisherman’s Village, Bophut and in Chaweng, near Central Festival shopping center. If you have the GRAB app installed, this link will take you directly to order.

Both locations serve the same award-winning menu.

Choose the location closest to you or that best suits your visiting times. Both locations have both indoor (AC) and outdoor seating. However, Fisherman’s Village is often perceived as the more quiet choice due to it’s location on “walking street”.

Fisherman’s Village, Bophut 11 AM – 12 AM
Chaweng, Central 12 PM – 3 AM

Yes.

Prime Burger Samui is popular among late-night diners looking for quality burgers after the beach, nightlife, or evening activities. Seek out our Chaweng restaurant for dining until 3 AM or Fisherman’s Village until 12 AM.

The New York Burger is the closest to a traditional American cheeseburger.

The Paris Burger is a favorite thanks to its truffle mayo, Dijon mustard, and smoked turkey bacon.

The Bangkok Burger is our most popular spicy option. Featuring pickled jalapeños, Chili Mayo, American Cheese, lettuce and fresh onion.

We recommend:

Dubai Chicken Burger
Buffalo Chicken Burger
Tokyo Fish Burger
Ayia Napa Halloumi Burger
San Francisco Vegan Burger

Smash burgers deliver:

More beef flavor
Better crust
Juicier texture
Higher cheese-to-beef ratio
Better ingredient balance
Many burger enthusiasts consider smash burgers the gold standard of modern burgers.

Prime Sauce is our signature house sauce that complements the flavor of our smash burgers and is one of the reasons guests return again and again.

While everyone has their own favorite, Prime Burger Samui is consistently recommended by visitors searching for:

Best burger Koh Samui
Smash burger Koh Samui
American burger Koh Samui
Best cheeseburger Koh Samui
Burger restaurant Fisherman’s Village
Late night food Koh Samui

Yes.

Prime Burger Samui offers daily burger promotions featuring different burger and fries combinations throughout the week at 295 THB + 7% VAT. The current promotion is displayed on our website front page in real time.

We also offer lunch every day from 12–4 PM.

Choose ANY burger on the menu with fries and any soft drink for only 295 THB (+ 7% VAT)

These offers are dine-in offers only.

After several days of Thai food, many travelers enjoy a high-quality Western meal. Prime Burger has become a favorite stop for tourists looking for premium burgers, loaded fries, milkshakes, and comfort food.

Yes.

We offer lunch between 12 and 4 PM. Choose ANY burger on the menu with fries and any soft drink for only 295 THB (+ 7% VAT).

This offer is only available for dine-in customers.

Choose ANY burger on the menu — beef, chicken, fish, vegan or vegetarian — with cajun fries + any soft drink for only 295 THB (+ 7% VAT)

Every day from 12–4 PM
Available for dine in at both Prime Burger Koh Samui restaurants.